SolvexaRetail
Manual ยท Backup & Data Export
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๐Ÿ’พ Backup & Data Export

Your data is yours ยท Export any time ยท Full backup on demand ยท No lock-in

Your data is yours

Solvexa's core principle: you own your data. Any time you want a copy โ€” download it. Any time you want to leave โ€” take everything with you.

Excel export (from any list page)

Every list page has a โฌ‡ Excel button in the top-right toolbar.

  1. Go to any list page: Vendors / Customers / Items / POs / GRNs / Sales / Transfers / GL / etc.
  2. Filter/search first if you only want a subset (filters carry into export)
  3. Click โฌ‡ Excel. .xlsx file downloads with all visible columns + all filtered rows.
  4. Headers styled with your brand colours. Auto-fit column widths. Numeric columns typed correctly.
๐Ÿ’ก Under the hood: fetches your page's JSON handler, POSTs rows to /api/xlsx-from-json. Backed by ClosedXML โ€” proper .xlsx (not CSV).

GST return exports

Full-tenant backup (SQL Server .bak)

Complete snapshot of your database โ€” every table, every transaction, every setting. For your own off-site archive or ERP migration.

  1. Admin โ†’ Backup & Export โ†’ Request Full Backup
  2. System runs SQL Server BACKUP DATABASE in the background
  3. ~5-30 minutes depending on your data volume
  4. Notification via email + WhatsApp when ready
  5. Click download link โ†’ get YourCompany_YYYYMMDD.bak (SQL Server backup file)
  6. Store in your Google Drive / Dropbox / external drive
โš  .bak files contain ALL data โ€” sales, prices, customer PII, GSTIN. Store securely. Encrypt before uploading to cloud.

Automatic backups (SaaS tenants)

Solvexa's SaaS tier runs backups automatically. You never need to remember.

Restore from a backup

Made a mistake? Batch-imported wrong data? Restore to a point in time.

  1. Admin โ†’ Backup & Export โ†’ Restore
  2. Pick a backup point: any of the last 30 days (SaaS) or upload your own .bak file (self-hosted)
  3. Choose scope: Full restore (everything reverts) OR Sandbox restore (loads into a separate schema for review)
  4. Type "RESTORE" to confirm โ€” full restore is destructive.
  5. System restores. ~10-45 min. Blocks writes during restore window.
โš  Full restore wipes anything posted after the backup point. Sandbox restore is safer for spot-checking + copying specific rows back.

Delete my account (right to be forgotten)

Under DPDP Act 2023, you can request full deletion of your account.

  1. Account โ†’ Delete Account
  2. Type your login name to confirm
  3. Choose: Export data first? โ€” yes = get full .bak + Excel dump before deletion
  4. Click Delete. 30-day grace period โ€” restore possible if you change your mind
  5. After 30 days: DeletePendingSweeper permanently wipes all your data. Cannot be undone.

Migrating to another ERP

Leaving Solvexa? Here's the standard extraction to hand to another vendor:

  1. Full .bak file (SQL Server 2022) โ€” canonical, includes everything
  2. Excel exports of: Chart of Accounts, Items, Vendors, Customers, opening balances (as-of leave date)
  3. PDF archive: all posted invoices for the last 7 years (Indian statutory retention)
  4. Master data mapping doc: our IDs โ†’ your GSTIN/PAN/HSN codes for the new system to link
  5. Support email us โ€” we help with the handover, no fees, no lock-in tricks.
๐Ÿ’ฌ Ask Saathi: "when was last backup" ยท "export all items" ยท "download bank statement Jan 2026" ยท "backup this month's invoices"